Terms of service

Terms of Service

These Terms of Service (“Terms”) govern your access to and use of COFISEN, including our website at cofisen.com, and your purchase of products from us.

Throughout these Terms, “COFISEN,” “we,” “us,” and “our” refer to COFISEN. “You” and “your” refer to any visitor, customer, or other person who accesses or uses our website or services.

By accessing our website, placing an order, or otherwise using our services, you agree to these Terms and the policies referenced within them. If you do not agree with these Terms, please do not use our website or services.

1. Online Store Terms

By using our website or placing an order, you represent that you are legally capable of entering into a binding agreement or are using the website with any authorization required under applicable law.

You may not use our website, products, or services for any unlawful or unauthorized purpose.

You may not interfere with the security, operation, functionality, or availability of our website or services.

2. Products and Services

COFISEN offers women’s fashion products, including clothing, dresses, tops, bottoms, jackets & coats, shoes, sandals, accessories, and related fashion items.

Our product selection may change from time to time as new products, seasonal collections, and styles become available.

We make reasonable efforts to provide accurate product descriptions, images, sizing information, available options, colors, materials, prices, and other relevant information.

However, product colors and appearance may vary slightly depending on lighting, photography, screen settings, device displays, and other factors.

We recommend reviewing all available product information before placing an order.

3. Product Availability

All products are subject to availability.

Adding a product to your shopping cart does not reserve the product or guarantee its availability until your order has been successfully completed and accepted.

If an ordered product becomes unavailable, we may contact you regarding available options, including cancellation and an applicable refund.

4. Prices

Product prices are displayed on our website and may change from time to time.

The price applicable to your purchase will generally be the price displayed during checkout when your order is submitted, subject to applicable law and the correction of obvious technical, typographical, or pricing errors.

Promotions, discounts, and special offers may have additional eligibility requirements or terms.

5. Orders

When placing an order, you agree to provide current, complete, and accurate information.

Submitting an order does not necessarily constitute final acceptance of that order.

Where reasonably necessary and permitted by applicable law, we may decline or cancel an order due to circumstances including:

  • Payment authorization problems

  • Suspected fraud or unauthorized activity

  • Product unavailability

  • Incorrect pricing or product information

  • Shipping restrictions

  • Violations of these Terms or applicable law

If we cancel an order after payment has been successfully processed, an applicable refund will be issued to the original payment method.

6. Order Information

You are responsible for reviewing your order information before completing your purchase.

Please make sure your product selections, sizes, colors, quantities, shipping address, billing information, email address, and other details are correct.

If you discover an error after placing an order, contact us as soon as possible at info@cofisen.com.

We will make reasonable efforts to assist, but we cannot guarantee that changes can be made after order processing has begun.

7. Payment Methods

COFISEN currently accepts payment methods that may include:

  • Visa

  • Mastercard

  • American Express

  • Apple Pay

  • Diners Club

  • Discover

  • PayPal

  • Google Pay

  • Shop Pay

The payment methods actually available for your purchase will be displayed during checkout and may vary depending on your device, location, or other checkout conditions.

By submitting payment information, you represent that you are authorized to use the selected payment method.

Payments may be subject to authorization, verification, fraud-prevention procedures, and other security checks performed by the applicable financial institution or payment provider.

Please review our Payment Methods page for additional information.

8. Taxes

Applicable taxes, where required, may be calculated and displayed during checkout based on your order, delivery location, and applicable tax requirements.

You will have an opportunity to review applicable charges and your total order amount before completing your purchase.

9. Shipping and Delivery

Shipping availability, processing times, transit times, shipping charges, and other delivery information are described in our Shipping Policy.

Delivery dates and timeframes provided on our website are estimates unless expressly stated otherwise.

Delivery may be affected by carrier operations, severe weather, holidays, transportation disruptions, address issues, or other circumstances outside our reasonable control.

Please review our Shipping Policy before placing your order.

10. Shipping Address

Customers are responsible for providing an accurate and complete shipping address.

Please carefully review your:

  • Recipient name

  • Street address

  • Apartment, suite, or unit number, where applicable

  • City

  • State

  • ZIP code

  • Contact information

If you notice an error after placing an order, contact us promptly.

We will make reasonable efforts to assist before shipment, but we cannot guarantee that an address can be changed after an order has entered processing or has been transferred to the shipping provider.

11. Returns and Refunds

Eligible products may be returned in accordance with our Return and Refund Policy.

We generally accept eligible return requests made within 30 days after delivery, subject to the eligibility requirements and exclusions described in that policy.

For buyer’s-remorse or personal-preference returns, customers are responsible for applicable return shipping costs.

For confirmed damaged, defective, or incorrect products, COFISEN will cover applicable return shipping costs or provide another appropriate resolution.

Approved refunds are generally returned to the original payment method.

Please review our Return and Refund Policy before initiating a return.

12. Exchanges

If you would like to request a different size, color, or product, please contact us.

Exchange availability depends on inventory and the eligibility of the original item.

If a direct exchange is unavailable, you may be asked to return the eligible product for a refund and place a new order.

13. Order Changes and Cancellations

If you need to change or cancel an order, please contact us at info@cofisen.com as soon as possible.

We will make reasonable efforts to accommodate your request. However, we cannot guarantee that an order can be modified or canceled after processing has begun or after the order has shipped.

If cancellation is no longer possible, you may request an eligible return after delivery according to our Return and Refund Policy.

14. Promotions and Discount Codes

From time to time, COFISEN may offer promotional discounts, special offers, or discount codes.

Unless otherwise stated:

  • Promotions may be available for a limited period.

  • Eligibility requirements may apply.

  • Certain products may be excluded.

  • Discount codes may need to be entered during checkout.

  • Promotions may not be combined unless expressly permitted.

  • Offers may be subject to product availability.

Additional terms displayed with a promotion will apply to that offer.

15. Accuracy of Information

We make reasonable efforts to keep information on our website accurate and current.

Occasionally, information may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, product availability, shipping, or other information.

Where permitted by applicable law, we may correct errors and update inaccurate information.

If an error materially affects an order you have already placed, we will handle the matter in accordance with applicable law and our relevant store policies.

16. Intellectual Property

Unless otherwise indicated, the original content of the COFISEN website, including text, graphics, logos, layouts, design elements, and other materials owned or created by COFISEN, is protected by applicable intellectual property laws.

Third-party trademarks, brand names, photographs, and other intellectual property remain the property of their respective owners.

You may use our website for personal, non-commercial shopping purposes.

You may not reproduce, distribute, modify, republish, commercially exploit, or otherwise use protected website content without appropriate authorization, except where permitted by applicable law.

17. Reviews, Feedback, and Submissions

If you submit reviews, photographs, feedback, suggestions, comments, or other content to COFISEN, you represent that you have the right to provide that content.

You must not submit content that is unlawful, fraudulent, defamatory, abusive, infringing, or otherwise violates another person’s rights.

Where content is submitted for publication or use in connection with our services, you grant us the rights reasonably necessary to display and use that content for the purpose for which it was submitted, subject to applicable law and our Privacy Policy.

18. Prohibited Uses

You may not use our website or services to:

  • Violate applicable laws or regulations.

  • Engage in fraudulent or deceptive activity.

  • Infringe intellectual property or other legal rights.

  • Introduce viruses, malware, or harmful code.

  • Attempt unauthorized access to accounts, systems, or data.

  • Interfere with website security or functionality.

  • Unlawfully collect information about other users.

  • Submit false or misleading information.

  • Conduct unauthorized transactions.

  • Materially disrupt or abuse our website or services.

We may restrict access where reasonably necessary to protect customers, our website, our business, or applicable legal rights.

19. Third-Party Services

Our website may use services provided by third parties, including payment processors, shipping providers, analytics providers, ecommerce technology providers, and other service providers.

Your interaction with independent third-party services may also be governed by their respective terms and privacy policies.

We are not responsible for independent third-party practices outside our control, except to the extent responsibility cannot legally be excluded.

20. Third-Party Links

Our website may contain links to websites or services operated by third parties.

Such links may be provided for convenience or functionality and do not necessarily mean that COFISEN controls or endorses the third-party service.

We encourage you to review the terms and privacy policies of third-party websites before using them or providing personal information.

21. Privacy

Your use of COFISEN is also subject to our Privacy Policy.

Our Privacy Policy describes how personal information may be collected, used, disclosed, and otherwise processed in connection with our website and services.

22. Website Availability

We work to maintain a functional and accessible online store. However, website availability may occasionally be interrupted due to maintenance, technical problems, network conditions, security issues, or circumstances outside our reasonable control.

We do not guarantee uninterrupted or error-free access at all times.

Nothing in these Terms limits rights that cannot lawfully be excluded.

23. Disclaimer of Warranties

To the extent permitted by applicable law, our website and services are provided on an “as available” basis.

Nothing in these Terms excludes warranties, guarantees, statutory remedies, or consumer rights that cannot legally be excluded or limited.

24. Limitation of Liability

To the maximum extent permitted by applicable law, COFISEN will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services where such liability may lawfully be limited.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.

These Terms do not limit mandatory rights or remedies available under applicable consumer protection laws.

25. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or reasonable expenses arising from your unlawful use of our website, material violation of these Terms, or infringement of another person’s rights.

This provision does not apply where liability cannot lawfully be imposed on you.

26. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.

The remaining provisions will continue in effect.

27. No Waiver

Our failure to immediately exercise or enforce a right under these Terms does not necessarily constitute a waiver of that right.

28. Governing Law

These Terms and your use of our services are governed by the applicable laws of the United States and the State of Washington, without depriving consumers of mandatory protections available under laws that apply to them.

Nothing in these Terms is intended to waive or restrict rights that cannot legally be waived or limited.

29. Changes to These Terms

We may update these Terms periodically to reflect changes to our services, business practices, website functionality, or applicable requirements.

Updated Terms will be posted on our website as appropriate.

Changes will not retroactively reduce rights that have already arisen where doing so would be prohibited by applicable law.

30. Entire Agreement

These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, Payment Methods information, and any other applicable policies or terms displayed on our website, constitute the terms applicable to your use of our store and purchases.

Additional terms displayed for a particular promotion, product, or service may also apply.

31. Contact Us

If you have questions about these Terms of Service, your order, or COFISEN, please contact us:

COFISEN

Address:
3047 S Brighton St
Seattle, WA 98108
United States

Phone:
+1 253-256-3960

Email:
info@cofisen.com